We communicate regularly with you via SMS and e-mail so it’s important that you keep your personal details updated or you will miss out on important updates. We need the updated details of your:

• Cellphone number.
• E-mail address.
• Physical address.

We communicate regularly with you via SMS and e-mail so it’s important that you keep your personal details updated or you will miss out on important updates. We need the updated details of your:

Step 1
Complete the form!

If you are a principal member, complete the form named “Change form for principal members”, and complete your changes.

If you are a dependant, complete the form named “Change form for dependants”, and complete your changes.

You can access these forms via any of the following channels:

• Download the form from our website www.platinumhealth.co.za
• E-mail a request to Client Liaison phclientliaison@platinumhealth.co.za
• Call the Client Liaison Call Centre on 014 590 1700 or 080 000 6942.
• Collect the form from any Client Liaison office near you.

Step 2
Submit the documents to us!

Once you’ve completed the form, sign it and send it to us, together with a copy of your ID or passport.

You can send it to us in any of the following ways:

E-mail: phclientliaison@platinumhealth.co.za or zzgengagementofficemembership@platinumhealth.co.za

Face-to-face: Submit the form to the receptionist or Client Liaison Officer at the medical facility. They can also help you with completing and submitting the form to us.

Step 3
We will process your request!

Once we have received the documents from you, we will process the changes and your new contact details will reflect on our system.

You will receive an SMS confirming that your contact details have been updated.

If you have any questions, or need help, don’t hesitate to call our Client Liaison Call Centre on 014 590 1700 or 080 000 6942.