If you’ve been diagnosed with a chronic condition, your doctor will work hand-in-hand with you to control your disease and improve your quality of life. As part of your treatment plan, your doctor will prescribe chronic medication to you.

Here’s what you need to do to receive the full chronic medication benefits available to you!

If you’re on PlatComprehensive or PlatCap:

Register on the Chronic Medication Programme:

Complete the Chronic Medication Application form as well as the Delivery form. Both forms are available on our website www.platinumhealth.co.za.

Submit your script, and necessary forms to the Chronic Medication Department via any of the following channels:

Tel: 014 590 1700 or 080 000 6942

E-mail: phscript@platinumhealth.co.za

Fax: 086 577 0274 or 014 590 1752

Where to get your chronic medication:

• At any Platinum Health (PH) pharmacy if you live within 50 km of a Platinum Health Pharmacy.
• If you live further than 50 km from a PH pharmacy, you qualify for your chronic medication to be delivered to you via courier.

Repeat prescriptions:

You need to place an order at least seven to ten days before the current batch runs out, via phone, e-mail or fax.

Tel: 014 590 1700 or 080 000 6942

E-mail: phscript@platinumhealth.co.za

Fax: 086 577 0274 or 014 590 1752

If you’re on PlatFreedom:

Register on the Chronic Medication Programme:

Complete the Chronic Medication Application form as well as the Delivery form. Both forms are available on our website www.platinumhealth.co.za.

Submit your script, and necessary forms to the Chronic Medication Department via any of the following channels:

Tel: 014 590 1700 or 080 000 6942

E-mail: phscript@platinumhealth.co.za

Fax: 086 577 0274 or 014 590 1752

Where to get your chronic medication You have two options:

You have two options:

• If you order your medication through our Chronic Medication Department, you can either collect it from any of the PH Pharmacies, or it will be couriered to you.
• If you opt to use your Pharmacy of Choice, you will have to collect your medication from your Pharmacy of Choice or you will have to arrange courier services with your Pharmacy of Choice.

Repeat prescriptions:

You have two options to order repeat prescriptions:

• If you order your medication through our Chronic Medication Department, you can do so via phone, e-mail or fax. You can either collect your chronic medication from any of our PH pharmacies, or it will be couriered to you. Place the order at least seven to ten days before the current batch runs out.
• If you choose to use your Pharmacy of Choice, you will have to order and collect your medication or arrange delivery of it with your Pharmacy of Choice.
• If you have any questions, call our Client Liaison Call Centre on 014 590 1700 for assistance!