Contact Us & Operating Hours
Contact Us
Medical Emergency?
Questions?
Contact usPlatinum Health Medical Scheme
Tel: 087 463 0660
Monday to Friday | 07:30 – 16:00
Situated at: Mabe Park, 3 Kgwebo Street, Rustenburg
Postal address: Private Bag X82081, Rustenburg, 0300
After hours emergency: 082 800 8727
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 08:00 – 17:00
Friday | 08:00 – 16:00
Email: plathealth@platinumhealth.co.za (specialist authorisation)
Email: Hospitalconfirmations@platinumhealth.co.za (hospital pre-authorisation and authorisation)
WhatsApp: 080 000 6942 (request authorisation)
Tel: 080 000 6942 or 014 590 1700
Monday to Friday | 08:00 – 16:00
Email: phclientliason@platinumhealth.co.za
WhatsApp: 080 000 6942 (request authorisation)
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 07:30 – 16:00
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 07:30 – 16:00
Members submit claims electronically via ZZGPlatinumHealthClaims@platinumhealth.co.za
Suppliers submit claims electronically via suppliersrpm@platinumhealth.co.za
Tel: 014 590 1700
Fax: 014 590 1752 / 086 577 0274
Enquiries and Ordering
Monday to Friday | 08:30 – 16:00
Chronic script refills dispensed
Friday | 08:00 – 16:00
(Chronic script refills are not dispensed over weekends)
Email: phscript@platinumhealth.co.za (orders, applications and general enquiries)
Email: PlatinumHealthClinicalMotivation@platinumhealth.co.za (clinical motivations)