Contact Us & Operating Hours
Contact Us
Medical Emergency?
082 800 8727 (Case Management after-hours)
086 174 6548 (Europe Assist – Ambulance)
Platinum Health Medical Scheme
Tel: 087 463 0660
Monday to Friday | 07:30 – 16:00
Situated at: Mabe Park, 3 Kgwebo Street, Rustenburg
Postal address: Private Bag X82081, Rustenburg, 0300
After hours emergency: 082 800 8727
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 08:00 – 17:00
Friday | 08:00 – 16:00
Email: plathealth@platinumhealth.co.za (specialist authorisation)
Email: Hospitalconfirmations@platinumhealth.co.za (hospital pre-authorisation and authorisation)
WhatsApp: 080 000 6942 (request authorisation)
Tel: 080 000 6942 or 014 590 1700
Monday to Friday | 08:00 – 16:00
Email: phclientliason@platinumhealth.co.za
WhatsApp: 080 000 6942 (request authorisation)
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 07:30 – 16:00
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 07:30 – 16:00
Members submit claims electronically via ZZGPlatinumHealthClaims@platinumhealth.co.za
Suppliers submit claims electronically via suppliersrpm@platinumhealth.co.za
Tel: 014 590 1700
Fax: 014 590 1752 / 086 577 0274
Enquiries and Ordering
Monday to Friday | 08:30 – 16:00
Chronic script refills dispensed
Friday | 08:00 – 16:00
(Chronic script refills are not dispensed over weekends)
Email: phscript@platinumhealth.co.za (orders, applications and general enquiries)
Email: PlatinumHealthClinicalMotivation@platinumhealth.co.za (clinical motivations)
Client Liaison
Tel: 014 590 1700 or 080 000 6942
Monday to Friday | 08:00 – 16:00
Email: phclientliaison@platinumhealth.co.za
WhatsApp: 080 000 6942 (access digital membership card, tax certificate, membership certificate)
Tel: 083 842 0195
Monday to Friday | 07:30 – 16:00
Email: violet.mocwagole@platinumhealth.co.za / VioletMo2@bafokengplatinum.co.za
VISITING AREAS:
Impala Bafokeng Platinum Clinic Plant Styldrift PGM Maseve Mine Msimong Contractor
South Shaft (includes Contractors: Molobeng, Reagetswe, ABMS, Rock Safe, Swallow Fork, Tripple M and Prino Mining
North Shaft (includes Contractors: Platchro, Framing Centre, Seporo, Swallow Fork, Rocksafe, ABMS, Lerumo La Basadi, Modi Mining and Prino Mining
Central Services departments (includes Main Office, Central Logistics, Stores, Workshops, Transport, Protection Services, Core Yard, Supply Chain and Masego Cleaning)
Tel: 083 791 1345
Monday to Friday | 07:30 – 16:00
Email: george.diale@platinumhealth.co.za
VISITING AREAS:
Anglo American Platinum Corporate offices / Eastplats & Barplats; Northam Eland Platinum Mine
AAP Process Division (Rtb), ASSU, ESTC, GSS
Tel: 083 795 5981
Monday to Friday | 07:30 – 16:00
Email: peggy.lerefolo@platinumhealth.co.za
VISITING AREAS:
Union Hospital, Spud Shaft, Richard Shaft, Mortimer Smelter, Siyanda Chrome
Tel: 083 719 1040
Monday to Friday | 07:30 – 16:00
Email: olgar.lethoko@platinumhealth.co.za &
Email: olga.lethoko@norplats.co.za
VISITING AREAS:
Northam Zondereinde
Northam Town Clinic
Tel: 060 457 0273
Monday to Friday | 07:30 – 16:00
Email: joyce.raborife@platinumhealth.co.za
VISITING AREAS:
Amandelbult Tumela, 15 East Shaft, Concentrator, Sima Operations, Mlanje
Tel: 083 455 3054
Monday to Friday | 07:30 – 16:00
Email: Dineo.Melamu@platinumhealth.co.za
VISITING AREAS:
Amandelbult Dishaba and Tumela
Mlanje
Concentrator
Email: rose.makuwa@platinumhealth.co.za
VISITING AREAS:
Booysendal, Modikwa, Dwarsrivier, Der Brochen
Email: Charmain.Morudu@platinumhealth.co.za
VISITING AREAS:
Mototolo Complex, Two Rivers, Whiskey Creek, Twickenham, RST Special Metals
Rustenburg Region – Platinum Health Facilities
General Practitioners
After hours emergency: 082 800 8727
Tel: 014 590 1700
Monday to Friday 08:00 – 18:00
Saturday 08:00 – 14:00
Sunday + Public Holidays 08:00 – 12:00
Primary Healthcare Nurses
Tel: 014 590 1700
After-hours 17:00 – 20:00
Monday to Friday 08:00 – 18:00
Saturday 08:00 – 14:00
Sunday + Public Holidays 08:00 – 12:00
Dentists
Tel: 014 590 1700
Monday to Friday 08:00 – 16:30
Physiotherapist
Tel: 014 590 1700
Monday to Friday 08:00 – 16:00
Mental Health
Tel: 014 590 1700
Monday to Friday 08:00 – 16:00
Radiology
Tel: 014 590 1700
Monday to Friday 08:00 – 17:00
Pharmacy Acute
Tel: 014 590 1700
Monday to Friday 08:00 – 18:00
Saturday 08:00 – 14:00
Sunday + Public Holidays 08:30 – 12:00
Pharmacy Chronic
Tel: 014 590 1700
Monday to Friday 08:30 – 16:00 (Enquiries + Ordering)
Monday to Friday 08:00 – 16:00 (Chronic script refills dispensed) (Chronic script refills will not be dispensed over weekends)
Optometrist
Tel: 014 590 1700
Monday to Friday 08:00 – 16:00
Social Worker
Tel: 014 573 1323/1545
Tuesdays, Wednesdays and Thursdays at Clinic 09:00 – 16:00 (by appointment only)
Mondays and Fridays at Styldrift 09:00 – 16:00 (by appointment only)
General Practitioner (subject to referral by PHCN)
Tel: 083 765 6397
Monday to Friday 10:00 – 12:00 & 14:00 – 16:00
Saturday 09:00 – 12:00
Mogwase Clinic is closed until further notice.
Primary Healthcare Nurses
Tel: 087 463 0982
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
General Practitioners (subject to referral by PHCN)
Tel: 087 463 0981
Monday to Friday 10:00 – 12:00; 14:00 – 16:00
Saturday 09:00 – 12:00
General Practitioners (subject to referrals by PHCN)
Tel: 087 463 0523
Monday to Friday 10:00 – 12:00; 14:00 – 16:00
Saturday 09:00 – 12:00
General Practitioners
Tel: 012 133 0170
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
The Medical Centre is closed on Sundays and Public Holidays
Primary Healthcare Nurses
Tel: 012 133 0170
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
The Medical Centre is closed on Sundays and Public Holidays
Palladium Pharmacy
Tel: 012 133 0181
Emergency contact number: 083 765 6127
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
The Medical Centre is closed on Sundays and Public Holidays
Dentist
Tel: 012 133 0170
Monday to Friday 08:00 – 17:00
The Medical Centre is closed on Sundays and public holidays
Optometrist
Tel: 012 133 0170
Thursday 08:00 – 17:00
The Medical Centre is closed on Sundays and public holidays
Limpopo Region – Platinum Health Facilities
Dentistry
Tel: 087 463 0415
Monday to Friday 07:00 – 16:00
Northam Primary Healthcare Clinic
Tel: 014 133 0122/0123
Monday to Friday 08:00–17:00
Saturday 09:00–12:00
Primary Healthcare Nurse
Tel: 014 133 0122/0123/0125
Monday to Friday 08:00–17:00
Saturday 09:00–12:00
General Practitioner
Tel: 014 133 0124/0125
Monday to Friday 10:00–12:00 and 14:00–16:00
Saturday 09:00–11:00
The Clinic is closed on Sundays and Public Holidays
Primary Healthcare Nurses
Tel: 060 583 5390/087 463 0976
Monday to Friday 08:00–17:00
Saturday 09:00–12:00
General Practitioners (subject to referral by PHCN)
Tel: 060 583 5390/087 463 0976
Monday to Friday 10:00 – 12:00; 14:00 – 16:00
Saturday 10:00 – 12:00
General Practitioners
Tel: 014 784 3214
Monday to Thursday 08:00–17:00
Friday 08:00–15:00
After-hours GPs on call
Clinical Psychologist
Tel: 014 784 3214
Monday 08:00–17:00 (Available on appointment only)
Friday 08:00–15:00 (Available on appointment only)
Consulting Room
Tel: 014 133 0111
Monday to Friday 08:00–17:00
Saturday 08:00–12:00
Sunday and Public Holidays 09:30–10:30 (emergencies only)
General Practitioners
Tel: 014 133 0117
Monday to Friday 09:00 – 17:00
Saturday 09:00 – 12:00
Sunday and Public Holidays 09:30 – 10:30 (emergencies only)
Dentist
Tel: 014 133 0106
Monday and Thursday 07:00–17:00
Tuesday and Wednesday 07:00–16:00
Friday 07:00–16:30
Saturday, Sunday and Public Holidays Closed
Bosveld Pharmacy
Tel: 014 133 0108
Monday to Friday 08:30–17:30
Saturday 08:30–12:00
Sunday and Public Holidays 09:30–10:30
Social Worker
Tel: 014 133 0106
Tuesday and Thursday 08:00–16:00 (available by appointment only)
Friday 13:30–16:00 (available by appointment only)
Eastern Limb – Platinum Health Facilities
General Practitioners
Tel: 087 463 0275
Monday to Friday 08:30–17:00
Saturday 09:00–11:00
Sunday and Public Holidays GPs on call
Iridium Pharmacy
Tel: 087 463 0408/0409
Monday to Friday 08:00–17:00
Saturday 08:00–13:00
Sunday and Public Holidays Closed
Optometrist
Tel: 087 463 0406
Monday to Friday 07:30–16:00
Saturday, Sunday and Public Holidays Closed
Primary Healthcare Nurse
Tel: 087 463 0851
Monday to Friday 09:00–17:00
Saturday 09:00–12:00
Sunday and Public Holidays Closed
General Practitioners
Tel: 087 463 0851
Monday to Friday 11:00–13:00/15:00–17:00
Saturday 09:00–12:00
Dental
Tel: 087 463 0851
Every second Tuesday 09:00–15:00
Optometrist
Tel: 087 463 0851
Tuesday 10:00–14:00 (available by appointment only)
Social Worker
Tel: 087 463 0851
Wednesday Available by appointment only
General Practitioner
Tel: 087 463 0846
Monday to Friday 08:00 – 18:00
Saturday 08:00 – 11:00
Sunday + Public Holidays GPs on call
A fully functional Casualty Unit is available 24 hours a day, 365 days per annum.
General Practitioner
Tel: 087 463 0835
Monday to Friday 08:00 – 18:00
Saturday 09:00 – 12:00
Sunday and Public Holidays GPs on call
Trauma and Emergency – Available 24 hours/day, 7 days/week
General Practitioners
Tel: 010 1331 769
Monday to Thursday 08:00–16:30
Friday 08:00–16:30
(thereafter trauma and emergencies only)
Radiology
Tel: 010 133 1765
Monday to Thursday 06:30–15:30
Friday 06:30–12:30
Available for emergencies after hours
Rehabilitation & Functional Centre
Tel: 010 1331 758
Monday to Thursday 06:30 – 15:30
Friday 06:30 – 12:30
Modikwa Accounts Voucher Office
Monday to Thursday 06:30–15:30
Friday 06:30–12:30
Rand Mutual Office
Monday to Thursday 06:30–15:30
Friday 06:30–12:30
Primary Healthcare Nurses
Tel: 013 133 0281
Monday to Friday 08:00–17:00
Saturday 09:00–12:00
Sunday and Public Holidays Closed
General Practitioners (subject to referral by PHCN)
Tel: 013 133 0281
Monday to Friday 11:00-13:00 and 15:00–17:00
Saturday 09:00–12:00
Sunday and Public Holidays Closed