Update
Update your contact details now!
We communicate regularly with you via SMS and e-mail so it’s important that you keep your personal details updated or you will miss out on [...]
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Who do I call in case of an emergency?
What is a medical emergency? A medical emergency is a serious and unexpected situation that involves illness or injury and needs immediate [...]
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Principal Officer (PO) message
Benefit Highlights 2026 As we move into 2026, we will continue to focus on affordability, innovation and better healthcare access for you. Here’s [...]
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Is your child dependant turning 21?
Turning 21 is an exciting time for both parents and children alike. The question is, can your child remain as a dependant on the Scheme? In terms [...]
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How to submit claims
What you need to know! To streamline our claims payment processes, we have agreements with designated service providers (DSPs) to submit claims [...]
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Do you know when to get authorisation from us?
Do you know when to get authorisation from us? Do you need to see a Specialist or visit the hospital soon? It’s important that you know when to [...]
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Message from the Principals desk
In this second issue of the year, I want to touch on a few critical matters you need to know. As members, you need to familiarise yourself [...]
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Did you remember to add your new born as a dependant
Having a newborn baby is a wonderful time in one’s life. Although it may feel as if your world is turned upside down, it’s important to remember [...]
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Claims: What you need to know
To streamline our claims payment processes, we have agreements with designated service providers (DSP’s) to submit claims directly to the Scheme. [...]
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Chronic Medicine: What you need to know!
If you’ve been diagnosed with a chronic condition, your doctor will work hand-in-hand with you to control your disease and improve your quality [...]
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