Europ Assistance South Africa has rebranded and is now known as AZOZA.

AZOZA will continue to provide emergency medical assistance to you as a Platinum Health member.

AZOZA is available 24/7 with medical professionals to help you in case of a medical emergency.

The AZOZA contact number remains the same 0861 746 548.

Here’s what you need to do in case of an emergency

Step 1

Call AZOZA 0861 746 548.

Step 2

Give your Platinum Health membership number to the AZOZA Operator.

Step 3

Trained paramedics will assess the situation and send the most appropriate medical emergency transport to you.

Step 4

A push notification link will be sent to you (the member) via SMS and once activated, your geolocation will be recorded on the AZOZA system.

Step 5

You can view the geolocation of the ambulance on your mobile phone.

Step 6

AZOZA’s specialist team will be with you every step of the way!

Out of airtime?
If you’re out of airtime and need emergency assistance, send a “please call me” to *130*3272*127# and AZOZA will call you back!

https://cnandco.com/2025/10/16/europ-assistance-sa-is-now-azoza