Mental Health FAQ

 

Mental health refers to our cognitive, behavioural and emotional wellbeing – it is all about how we think, feel, and behave. Mental health can affect daily life, relationships and even physical health. 

Mental health also includes a person’s ability to enjoy life – to attain a balance between life activities and efforts to achieve psychological resilience. It also helps determine how we handle stress, relate to others and make choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood. Over the course of your life, if you experience mental health problems; your thinking, mood, and behaviour could be affected. Early diagnosis is essential and the treatment of a mental disorder can lead to rapid recovery and substantially reduce the economic and personal costs associated with the illness. 

Mental Health Services (MHS) can assist with all kinds of problems, including work stress, family problems, trauma debriefing, adjustment problems, anxiety and depressed mood, substance abuse and grief and bereavement. Our main office is situated in Rustenburg at the Platinum Health Medical Centre, 175 Beyers Naudé Avenue and the contact number is (014) 590 1700. Members can make an appointment either directly, or via a GP. The respective Human Resource Departments at the various business units may also, formally refer an employee by contacting Mental Health Services. 

Therapists are also available at most Platinum Health facilities and no referral or authorisation number is required to access the service. Contact MHS or your nearest Platinum Health facility, to establish where to access the services. 

Employees who qualify for the Employee Assistance Programme (EAP) may access the service via their HR Department or any Platinum Health facility. Mental health problems are common, but it is important to note, that help is available. We offer a completely confidential service to help you improve the quality of your life.

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